PennDot Agent Guidance
You may have heard of the recent intent of suspension letters PennDOT is sending out to Online Service Providers regarding missing work. PIADA would like to remind you of your responsibilities as an Agent and what PennDOT may look for at the time of an audit. As part of your agent agreement, you are required to retain copies of all deals processed for 3 (three) years no matter how they are completed. Any work processed online that produces a barcode on the printout needs to be sent to your online provider (ex: CVR) and you must retain a copy.